![]() ![]() It's very silly that this is all tied to a browser extension instead of being usable through their website or mobile appĮdit: Forgot to mention that I tried and got the same result on a chromium browser. I can log into my capital one account and use SMS verification without any issues so I don't know what the problem is and like I said, I was able to use the virtual card service using the same phone number without any issues before. It says that the number either: Isn't registered to my name (It's true that my phone is under a different person's account but that didn't stop capital one or this eno from accepting it the first time), is not based in the U.S (it is), billing address doesn't match what provider has on file, phone number is billed to someone else (again, it's under someone else's name but we all chip in to pay the bill) or it's a google voice number (it isn't) Fast forward to now and I wanted to set up a virtual card for my steam account so I sign in through the website and click on the little app button and it won't accept my phone number. I recently got a Capital One credit card and after finding out about virtual card numbers I immediately set it up on firefox and used it for a few purchases. We may make an exception if it's truly unique and helpful. Self-promotional posts must be pre-approved by a mod. Spamming other users will get you banned. This includes any behavior that could be deemed fishing for referrals. ![]() Don't post them don't hint at offering them don't ask for them. This applies to any posts where we suspect anything potentially illegal or fraudulent, and may include buying/selling tradelines. PIN, Signature).Ĭapital One Upgrade Link - Check PC eligibility for your existing card List of credit card company phone numbersĬredit Card Tuneup or CreditIntro to help you find the right cardĮMV CVM Database - Find a card's Cardholder Verification Method list (e.g. Template for Card Recommendation Requests Just in case anyone else had this problem.CreditKarma - Uses TransUnion and EquifaxĬreditSesame - May use Transunion or Experian depending on service The solution was to open the Capital One app, press the Profile button at the bottom, press Account and Feature Settings, Zelle Settings, then link my email from that screen. I had originally linked my phone number but not my email address. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day. It is common for some problems to be reported throughout the day. ![]() Please let me know if there's any generic information I've omitted that would help answer this.ĮDIT: I called Capital One and found the problem. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. How do I forge the connection between Zelle's email to me and my Capital One account? I am prepared to instead use the Request Payment option to initiate the transfer from my end, but the original transfer is still pending and will be for the next week, so I figured I'd ask online and see if there's still a way to actually accept it. If I open the app and sign in, there is no option to accept any Zelle payment. I have received the email from Zelle about the pending payment to me, but when I click through Zelle's website, and select Capital One as my bank, all it does is open the Google Play Store page for the Capital One app (which is already installed on my phone). They also use Capital One, so the sending process was easy (except that Zelle doesn't tell you what your daily transfer limit is, so we arrived at an amount through trial and error). So recently, I told a relative about how they could send me money via Zelle. Neither I or the recipient had any problems with the Zelle process, and I liked that I could do it straight from my Capital One phone app. I have used Zelle successfully on my Capital One checking account for two years now, to send money to someone with another bank (Suntrust). ![]()
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